Tourism Industry and Hospitality Operations Management

Question: Discuss about the Tourism Industry and Hospitality Operations Management. Answer: Introduction: Gold coast is affected positively due to the bright future of the tourism industry. However, the expectation of the tourists will be from Australia and accidents like it happened at the dream world will affect the tourism industry of Australia. Moreover, the use of the land occupied by the aboriginals should be reduced, as it will affect the environment as well as the social structure of the country. Current situation The current situation of the tourism industry of Australia suggests that it is able to draw a huge number of tourists from the international locations. The theme parks are some of the best attractions for the people who are coming to Australia from the international countries. At times, the people who are setting up the theme work hampers the aboriginals who are staying in those locations as the theme parks are mainly set up in rural locations. The accident that has occurred in the gold coast theme park is repetition of some of the major accidents that has taken place in Australia (sbs.com.au 2016). The Thunder River Rapids ride has been demolished in the gold coast theme park. The safety issues regarding the ride have raised concerns as the ride has passed the safety test a month before the accident has occurred. In addition to this, the more allegations regarding the safety issues of the other rides in the theme park (the Guardian 2016). Impact of the incident at Dream world The tourism industry is one of the major sources of income for Australia and the theme parks like the gold coast are some of the major attractions. The impact of the accident can have various negative impacts dream world. Some of them are: Negative publicity Dream world will earn negative publicity after the incident. The park has been operating since the past 35 years. Moreover, the rides have passed the safety test a month ago. The people who are visiting the park will now fear the safety tests as the rides cannot be called safe after the test (Kostopoulos, Gounaris and Rizomyliotis 2013). Negative influence of the tourism industry The accident at dream world will have a bigger impact on the tourism industry as a whole. The accidents have a huge impact on the minds of the people. Eventually, the revenue that tourism industry will decrease as the tourist will not feel safe visiting the theme parks (Vyravene and Rabbanee 2016). References Australian Government Productivity Commission, 2015.Australias International Tourism Industry Productivity Commission Research Paper. 1st ed. [ebook] Available at: https://www.pc.gov.au/research/completed/international-tourism/international-tourism.pdf [Accessed 8 Jan. 2017]. Becken, S., McLennan, C. and Wardle, C. 2015.Gold Coast Tourism Industry Report. 1st ed. [ebook] Available at: https://www.griffith.edu.au/__data/assets/pdf_file/0007/735325/_Final-merged-report-for-printing-20150730.pdf [Accessed 8 Jan. 2017]. Department of Foreign Affairs and Trade, 2016.Free Trade Agreements. [online] Department of Foreign Affairs and Trade. Available at: https://dfat.gov.au/trade/agreements/pages/trade-agreements.aspx [Accessed 8 Jan. 2017]. Hunt, A. and Wheeler, B. 2016.Brexit: All you need to know about the UK leaving the EU - BBC News. [online] BBC News. Available at: https://www.bbc.com/news/uk-politics-32810887 [Accessed 8 Jan. 2017]. Kostopoulos, G., Gounaris, S. and Rizomyliotis, I., 2013, June. Organizational practices reducing the negative impact of customer non-compliance: an empirical study. In42nd EMAC Annual Conference 2013. sbs.com.au, 2016.Major amusement park accidents in Australia. [online] News. Available at: https://www.sbs.com.au/news/article/2016/10/25/major-amusement-park-accidents-australia [Accessed 8 Jan. 2017]. the Guardian, 2016.Dreamworld's Thunder River Rapids ride that killed four people to be demolished. [online] the Guardian. Available at: https://www.theguardian.com/australia-news/2016/nov/09/dreamworlds-thunder-river-rapids-ride-that-killed-four-people-to-be-demolished [Accessed 8 Jan. 2017]. Vyravene, R. and Rabbanee, F.K., 2016. Corporate negative publicitythe role of cause related marketing.Australasian Marketing Journal (AMJ).